Insights

How demand actually works for high-ticket businesses.

No tactics-of-the-week. This is the thinking behind the work: why a considered, high-ticket purchase is won by leading the whole demand function, and what that means for the questions owners ask next.

The series · After the first product-market fit

Part one of four

Product-market fit has a ceiling

The fit that got you to your first few million covers one segment, one channel, one story. Why product-market fit is a gradient, not a finish line.

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Part four of four

Your answers are working as designed

Your answer to “who is our customer” is calibrated to produce exactly your current numbers. Why the question gets filed as settled, and how to reopen it.

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Guides · The questions owners ask next

Guide

SEO for high-ticket businesses

How search works when your buyer researches for weeks before they ever ask for a quote, and what it takes to be found at the comparison stage.

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Quick answers · The questions owners type into search

Where I stand

Positions

What I believe

Seven positions on why a profitable company hits a ceiling, and why the answer that built your revenue is the one holding it in place. Meant to be easy to disagree with.

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Method · Defined term

Projective empathy

Reading your own marketing from inside a buyer’s value structure, instead of writing from inside your own. The method underneath the rest of this.

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Rather talk than read?

A short conversation tells us both whether the math and the fit are there. No pitch deck, no pressure.

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